Shopper Terms and Conditions
These Terms will apply to any contract between us for the provision of Services to you (Contract). Please read these Terms carefully and make sure that you understand them, before using the Services. Please note that by using the Services, you agree to be bound by these Terms and the other documents expressly referred to in it.
Please click on the button marked "I Accept" at the end of these Terms if you accept them. If you refuse to accept these Terms, you will not be able to use the Services.
We amend these Terms from time to time as set out in Clause 11. Every time you wish to use the Services, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are only in the English language.
INFORMATION ABOUT US
Ian McLaughlin of 17 Muirfield Station, Gullane, East Lothian, EH31 2HY trading as EntryCentral operates the website www.entrycentral.com (“we”; “us”; “Entrycentral”)
You can contact us at EntryCentral, 17 Muirfield Station, Gullane, East Lothian, EH31 2HY or by using this link.
We provide a quick an easy means for users of our site (“you”) to sign up to events or to pay their subscription for club memberships advertised on our site by event organisers and clubs (“Organisers”).
If an event or membership subscription is advertised on our site as “Open”, and you wish to enter or subscribe, you should fill in the entry form and make a payment in accordance with Clause 7 below.
If an event or membership subscription is advertised on our site as “Full”, and you wish to enter or subscribe, you should fill in the entry form and you will be placed on a waiting list. If you wish to pay by cheque in accordance with Clause 7, the cheque should be sent to the Organiser when you complete the form, If you wish to pay by card, no payment will be made by you until such time as the Organiser contacts you to tell you that you have been successful in obtaining a place, you can then pay by card in accordance with Clause 7 below.
If an event or membership subscription is advertised on our site as “Application”, and you wish to enter or subscribe, you should fill in the entry form and you will be placed on an application list. Your payment details will be taken when you fill in the entry form, however, no payment will be taken from you at this time. If the Organiser approves your subscription or entry, you will be notified and the relevant payment will be deducted. in accordance with Clause 7 below. If you wish to cancel your Application at any time, please contact the organiser using their contact details shown on the event or membership page.
EntryCentral is a Member of Event Protect, the industry standard in event cancellation protection. Our Membership of Event Protect provides certainty of our ability in the case of a cancellation / postponement / abandonment / curtailment of an event covered under the Event Protect Programme, to provide refunds directly to ticket holders in a fast and transparent way. As a Member of Event Protect EntryCentral is protected against all risks that are
- beyond the control of the event organiser and EntryCentral; and
- not listed in the event cancellation policy exclusion list
Please note, the Event Protect Programme is not a replacement for any insurance a customer may directly arrange for their own protection and does not provide any direct cover or benefit to Members’ (Our) customers. Customers purchasing tickets and services hold no rights under the Programme.
For more information, please see: (http://bit.ly/2Fo78QB).
USE OF OUR SITE
Your use of our site is governed by our Terms of Website Use. Please take the time to read these, as they include important terms which apply to you.
HOW WE USE YOUR PERSONAL INFORMATION
By using the Services, you agree to have your entry details published on our site.
YOUR USE OF THE SERVICES
You may only use the Services if you are at least 18 years old.
To be a registered user of the Services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the site registration form (the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we reserve the right to suspend or terminate all of your accounts and refuse any and all of your current or future use of the Services (or any portion thereof).
If you create a user account when using the Services, you are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub-users registered under your account. You agree to (a) immediately notify us of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorised access to or use of your account. In the event of any dispute between two or more parties as to account ownership, you agree that we shall be the sole arbiter of such dispute in its sole discretion and that our decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties.
HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
After you make a payment, we will send you an e-mail acknowledging that we have received your payment. At this point a contract will have been formed between us and we will have performed the Services. However, please note that this does not mean that your order has been accepted by the Organiser. The Organiser’s acceptance of your order will take place in accordance with the Organiser Terms and Conditions or when an issue of acceptance is notified to you directly by the Organiser.
By using the Services to enter an event or pay a subscription for a membership advertised by an Organiser on our Site, you agree to comply with the terms and conditions of the Organiser and shall contract with them directly in relation to your participation in the event or membership of the relevant club.
We will have no liability to you in relation to acceptance of your membership or subscription and each individual Organiser’s refund, withdrawal and cancellation policy will apply as communicated to you. If the Organiser does not communicate its own refund policy to you prior to your use of the Services, our Refund Policy will apply.
Organisers and We reserve the right at our absolute discretion to cancel your Direct Debit subscription at any time without giving any reasons for our decision.
Pay by Card - You can use the Services using a debit card or credit card. We accept the following cards: Visa Credit, Visa Debit, Mastercard, Maestro. All payments will be processed by Stripe on our behalf.
Pay by Cheque - If the Organiser offers a "pay by cheque" option, you can send a cheque directly to the Organiser in accordance with the relevant instructions posted on our website by them. Organisers will issue confirmation of receipt of payment directly to you if you use this payment option.
Pay by Direct Debit - All payments for Subscriptions will be handled by GoCardless on our behalf. By Subscribing to our Services you are agreeing to pay recurring periodic Payments for an indefinite time until cancelled by you, on the Subscription terms set out in the application form you have completed. You can cancel your Subscription at any time. You will not be charged for any cancellation. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where the Organisers or We have previously elected to terminate a Subscription by you.
Please note that we charge a Service Fee for processing the payment. For card payments it will be made clear to you prior to your payment whether or not our transaction fee will be charged in addition to your entry fee or whether or not the Organiser pays the transaction fee. For Cheque and Direct Debit Payments, the organiser pays the Service Fee.
YOUR CONSUMER RIGHT OF RETURN AND REFUND
It is the responsibility of the Organiser to issue refunds to you via our site or otherwise and to comply with the terms of the Refund Policy or their own refund policy as communicated to you. Our Refund Policy will only apply if the Organiser does not communicate its own refund policy to you on our site prior to your use of the Services. By using the Services, you are agreeing to the terms of the Refund Policy as they form part of the Contract. If the Organisers provide you directly with an alternative Refund Policy, the Organiser’s Refund Policyrefund policy will apply and EntryCentral shall have no liability to you in relation to the terms of any Organiser's refund policy. If you desire to request a refund, you must request the refund from the Organiser. All communications or disputes regarding refunds are between the Organiser and you and we will not be responsible or liable in any way for refunds, errors in issuing refunds, or lack of refunds in connection with the Services.
All communications and disputes regarding card payment chargebacks and refunds are between the Organiser and you and we will not be responsible or liable in any way for chargebacks in connection with your use of the Services. If you wish to request a refund in connection with an event or membership subscription, you should contact the applicable Organiser directly. We will only issue refunds to you if instructed to do so by the Organiser.
If your entry or subscription is not accepted by the Organiser, we will inform you of this by e-mail and we will not process your order. If you have already paid your entry or subscription through use of the Services on our site, we will refund you the full amount as soon as possible.
To immediately cancel your Direct Debit Subscription, log into your account and manage your Subscriptions under the ‘Mandates’ section. Organisers and EntryCentral may at their own discretion cancel your subscription upon request from you, but you agree to accept any automated Subscription payments becoming due during any administrative delays. If you wish to cancel your Subscription with us, you must cancel 3 working days before your next payment is due to be collected. If your payment is cancelled during this 3 working day period this may result in your Payment being charged according to the Subscription. Cancellation will not refund any charges submitted before we reasonably could act, nor any Payments collected in the past.
The prices of the entry fees and subscription charges will be as quoted on our site from time to time. We take all reasonable care to ensure that the prices are correct at the time when the relevant information was entered onto the system but we take no responsibility for incorrect prices posted by Organisers..
Prices advertised may change from time to time, but changes will not affect any order for which we have already sent a confirmation e-mail.
The prices advertised include VAT (where applicable) at the applicable current rate chargeable in the UK for the time being.
OUR LIABILITY TO YOU
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
We only provide the Services for domestic and private use.
We do not in any way exclude or limit our liability for :
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
OUR RIGHT TO VARY THESE TERMS
We may revise these Terms from time to time in the following circumstances:
(a) changes in how we accept payment from you; or
(b) changes in relevant laws and regulatory requirements.
Every time you use the Services, the Terms in force at that time will apply to the Contract between you and us.
Whenever we revise these Terms in accordance with this Clause 11, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in Clause 12.2.
An Event Outside Our Control means any act or event beyond our reasonable control[, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
COMMUNICATIONS BETWEEN US
When we refer, in these Terms, to "in writing", this will include e-mail. If you wish to contact us in writing for any other reason, you can send this to us by e-mail or by pre-paid post to EntryCentral, 17 Muirfield Station, Gullane, East Lothian, EH31 2HY or by using this link.
If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
OTHER IMPORTANT TERMS
We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
You may only transfer your rights or your obligations under these Terms to another person if we agree in writing
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
If you are a consumer, please note that these Terms are governed by Scots law. This means a Contract for the use of Services through our site and any dispute or claim arising out of or in connection with it will be governed by Scots law. You and we both agree to that the courts of Scotland will have non-exclusive jurisdiction.